Privacy policy
Last updated & effective date: 17 October 2024
This Privacy Policy explains how information is collected, used, and disclosed by BeauLux Technologies and applies to the personal data collected when you access or use our online or mobile websites or when you purchase our BeauLux LED light therapy products (“Products”). Our provision of the website and the Products are collectively referred to as the Services.
What information do we collect & why?
We collect and use the following information to provide, improve, and protect our Services, as described below:
Account Information: When you create an account to purchase our Products, you must provide us with personal data such as your name, email address, password, and shipping address. Your payment information, such as credit card details and billing address, is collected by our trusted third-party payment provider. You also agree to the terms that govern the purchase of our Products (“Terms of Use”). We use this information to process and fulfill orders and to send emails confirming order status and shipment.
Guest Checkout: When you order Products as a guest (without creating an account), we use your information such as name, email address, and shipping address to process and fulfill orders and to send emails confirming order status and shipment. Your payment information, such as credit card details and billing address, is collected by our trusted third-party payment provider. You also agree to the Terms of Use that govern the purchase of our Products (“Terms of Use”). We use this information to process and fulfill orders and to send emails confirming order status and shipment.
Product Reviews: We publish product reviews from customers on our website who voluntarily agree to participate.
Usage, Device, and Log Data: We collect information about you when you access and use the website or purchase Products, including your Internet Protocol (“IP”) address, access times, browser type and language, pages visited, device settings, and other actions you take, in order to provide and improve our Services and to develop new services.
Refunds: For hygiene reasons, we are unable to offer refunds. However, we place the highest value on our customers’ satisfaction with our Products and are always available to provide support if you have any questions or concerns. Should there be a problem with a Product, we will gladly work with you to find a solution.
Cookies and Other Tracking Technologies: We may use various technologies to collect information, including cookies. Cookies are small data files stored on your hard drive or device memory that help us improve the Services and your experience. You can set your browser to refuse cookies, but this may limit your ability to use the full functionality of the website. Learn more about the cookies used on the website here.
SMS Mobile Messaging: The privacy of mobile messaging is governed by our BeauLux Mobile Messaging Privacy Policy, which can be found here.
Collection and Use of Aggregated Information: We may use aggregated information (which does not contain personal data) to analyze trends, administer the website, track users’ movements, and gather broad demographic information for aggregate use.
With whom do we share information?
Service Providers:
BeauLux uses certain trusted third-party service providers to perform specific services for our business purposes, including hosting the website, data analytics, payment processing for the purchase of Products, IT services, order fulfillment, and customer support. These third parties only access your personal data to provide services on our behalf.
Marketing Partners:
We do not sell personal data to third parties for monetary consideration. However, we share a limited amount of data collected when you visit our website, such as cookies and pixels, with third parties in order to show you tailored advertisements about our products and services. To the extent this activity is interpreted as a “sale of data” under the broad definition in California law, we have provided you with the option here to opt out of this activity.
Compliance with Laws:
We may share your personal data with third parties if (a) we believe such disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request; (b) to enforce our agreements or policies; (c) to protect the security or integrity of the Services from harm or illegal activities; (d) to respond to an emergency in which we in good faith believe we must disclose information to prevent the death or serious bodily injury of any person; or (e) to any other third party with your prior written consent.
Business Transfers:
We may share your personal data in connection with, or during negotiations of, a merger, sale of BeauLux assets, financing, or acquisition of all or a portion of our business by another company.
Your right to control and access your personal data
Your Account: You can delete your information at any time by emailing us at info@beaulux-shop.ch.
Retention Policy: We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required for legal or compliance reasons.
Do Not Track: Some browsers offer a “Do Not Track” (DNT) option. We do not respond to DNT signals.
Security
We use industry-standard technical measures that are reasonably designed to protect your personal data from loss, unauthorized access, disclosure, alteration, or destruction. While we make reasonable efforts to safeguard personal data, no security system is impenetrable.
Children’s Information Policy
This website and our Services are not directed to children under the age of 13. BeauLux does not knowingly collect personal data from children under 13. If you become aware that a child has provided us with personal data, please contact us at info@beaulux-shop.ch.
Changes
BeauLux may need to update this Privacy Policy from time to time to reflect changes to our Services and applicable laws. When we change this Privacy Policy, we will notify you by updating the “Last updated” date at the top of this Privacy Policy on the website. If material changes are made to this Privacy Policy, BeauLux will notify registered users of our Services. BeauLux encourages you to review this Privacy Policy regularly for any changes. Your continued use of this website or the Services and/or continued provision of personal data to us after such notice is posted is subject to the terms of the then-current Privacy Policy. If you do not agree with such changes, you must close your account and stop using the website and the Services.
Contact
If you have any questions about this Privacy Policy, you can contact us by email at info@beaulux-shop.ch.